We will give you a courtesy call 15-20 min before we arrive to ensure a smooth transition. For a smooth move, having someone present during the process is crucial. If you can’t be there, please provide a representative’s contact details. We recommend their presence throughout to ensure effective communication and address any concerns. Being there allows oversight and guidance for a successful move.

If you need to reschedule or cancel your move, simply reach out to us as soon as possible. Life happens, and we understand! We’ll work with you to find a new date that fits your schedule.

We offer a range of moving supplies to make your relocation smoother:

• Boxes: We have small, medium, and large boxes for all your belongings.
• Mattress Covers: Keep your mattresses clean and protected during the move.
• Wardrobe Boxes: Perfect for hanging clothes—no wrinkles!
• Protective Pads: Shield furniture and fragile items from bumps.
• Packing Paper and Bubble Wrap: Safeguard delicate items with care.

Labeling Boxes: Label each box clearly with its contents and the room it belongs to. This will make unpacking much smoother.

Essential Box: Pack an “essential box” with items you’ll need immediately upon arrival at your new home (e.g., toiletries, change of clothes, important documents).

Utilities and Services: Arrange for utilities (electricity, water, gas) to be connected at your new place before moving day. Also, update your address with relevant services (postal, subscriptions, etc.).

Security Measures: Ensure the safety of your belongings during the move. Consider using padlocks, security seals, or GPS tracking for valuable items.

Insurance Coverage: Check if your homeowner’s or renter’s insurance covers your belongings during the move. If not, consider additional moving insurance.

Our insurance coverage extends to all your items at a rate of 30 cents per pound per article. For instance, if you have a dresser weighing 40 pounds, the coverage for that dresser would amount to $12.00. Additionally, if you desire extra insurance, we collaborate with a trusted third party to provide further coverage options.

Inventory List: Create an inventory list of all items being moved. This helps track everything and serves as a reference in case of any issues. Remember, thorough planning and organization lead to a successful move.

When it comes to food, beverages, or any kind of liquids, we have specific guidelines.

Food Items: Unfortunately, we cannot transport perishable food items. These include fresh produce, dairy products, and frozen goods. Non-perishable packaged foods (like canned goods) are generally safe for transport.

Beverages and Liquids: Liquids can be tricky. We recommend emptying containers (such as water bottles, juice cartons, or wine bottles) before packing or take with yourself. For alcoholic beverages, check local regulations – some states restrict their transport.

Special Considerations: If you have valuable or sentimental food items (like Grandma’s homemade jam), consider moving them separately in your own vehicle. Remember, spills can damage other packed items, so we take precautions. In summary, while we don’t handle food and liquids directly, we’re here to ensure a smooth move for all your other belongings!

Damaged items: If you discover any damaged items, please report them promptly. Our team typically packs and unpacks everything in your presence. Additionally, we thoroughly inspect electronic devices to ensure they are in perfect condition. Rest assured; we take this matter seriously.

We cherish our furry companions. Moving can be equally stressful for animals and humans alike. To ensure a smooth transition, take these steps to prepare your best friend for moving day:

1. Create a Comfort Zone: Set up a quiet space in your home where your pet is accustomed to spending time. Alternatively, take them to the backyard or for a leisurely walk.
2. Familiarize with the New Place: If possible, visit your new home with your pet once or twice. This helps them adjust to the smells and layout.
3. Our Role: While you’re out exploring, we’ll diligently wrap and prepare all your furniture. When you return, your home will be ready for you and your furry friend to settle in comfortably.

Voilà! You’re now in your new home.

1. Choose Sturdy Containers: opt for plastic pots to prevent breakage during the move.
2. Prep Your Plants: Water, fertilize, and trim before moving day.
3. Check with Movers: Confirm if your moving company handles plant transportation.
4. Pack Carefully! Small plants: Group in a box with airflow holes. Large plants: Wrap the base and protect leaves.

Safe travels for your green companions!

Hourly Billing: We charge based on the actual time spent helping you move. If we initially estimate 5 hours but encounter delays (like tricky furniture or unexpected surprises, elevator delays), we’ll add those extra hours. If we finish sooner than expected and estimated you pay less.

Minimum Charge: We have a minimum charge of 2 hours plus travel fee.

Travel Fee: Travel fee is calculated from our base location to your first location and from second location back.

No Surprises: Our material charges are transparent—no hidden fees. You’ll always know what to expect!